Prepare for Hurricane Season

In this week’s podcast episode, I talk about how insurance agents can help their policyholders prepare for hurricane season. Here are a few excerpts from the podcast, along with resources that appear at the end of the post: Did you know? Hurricane season begins on June 1 in the Atlantic

What #WritingCommunity Means to Me

Once upon a time, my bio said that despite being born in the Big Apple, I lack a fondness for big cities … with the exception of the Big Easy–or at least its French Quarter, as this photo illustrates. No, I’m not drinking two beers. One was my sister’s (she’s

How to Earn Customer Loyalty

Regardless of what business you’re in–whether you write and sell insurance or novels–customers are only going to buy you and your product if you earn their loyalty. No one is automatically entitled to trust. How can you earn trust and loyalty? Be authentic and sincere. If you’re a vegan selling

COVID, the Insurance Industry, and our Crystal Balls

This week, I ventured down a slightly different path on my podcast. I talked about COVID and insurance, but more about what I believe we need to consider for the future rather than about what is happening today. Take a listen and then share what YOU think might happen: https://episodes.castos.com/5e6ccb9ab4cf97-55025247/TMoI-Episode-12-MR.mp3

Independence or Community?

In America, we either brag about our independence or gripe because we feel we’re losing it. In reality, we don’t have it, never had it, and never will have it. You might think I’m full of baloney, but I’m not. Just read the dictionary. When you’re independent, you’re free from

How Homeowners Insurance Works When You’re Working from Home

The homeowners policy was designed to insure personal risks, not business risks. For this reason, virtually all coverage for business property and liability is explicitly excluded in the homeowners policy. Very limited property coverage is included for business personal property. The limit usually ranges between $1,000 and $2,500 if the

Debra Bokur’s new Release: The Fire Thief

The first book in Debra Bokur’s mystery series, The Fire Thief, was released last month to rave reviews. The series is set in Hawaii and you can check it out on her website at https://www.debrabokur.com/. Debra visited with me on The Writer’s Voice this week, and we talked about how

Sarah Osborne, author of the Ditie Brown Mystery Series

I recently sat down with Sarah Osborne to discuss cozy mysteries, pantsing versus plotting, and her take on writing the first draft so many writers dread. You can: Listen to the podcast episode here View an excerpt of the interview on YouTube here Visit Sarah online at: https://doctorosborne.com/ The most

Elder Abuse: Be Silent No More

I’ve conducted a lot of research into the topic of elder abuse. I’ve also developed and written some insurance continuing education courses on the subject as well, as it pertains to financial fraud. Here is another person’s take on senior financial exploitation, a despicable form of elder abuse. This account

Can You Walk a Mile in Another Person’s Shoes?

Until four years ago, I never watched the news on a regular basis. I never felt the need to follow politics closely or share my political beliefs. My reasons are a story for another day. Maybe it’s because I’m a writer, maybe it’s because I’m growing older, or maybe it’s