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  • Can You Walk a Mile in Another Person’s Shoes?

    Can You Walk a Mile in Another Person’s Shoes?

    Until four years ago, I never watched the news on a regular basis. I never felt the need to follow politics closely or share my political beliefs. My reasons are a story for another day.

    Maybe it’s because I’m a writer, maybe it’s because I’m growing older, or maybe it’s because of something buried deeply in my unconscious, but I’ve found myself fascinated by all the drama playing out on the world stage during the past four years.

    People are ridiculously simple and complex … all at at the same time. They’re transparent and deceitful, generous and greedy, considerate and selfish. They’re also damned scary.

    Normally, I’m more of a participant than an observer. But during the COVID-19 lockdown, I’ve had no choice but to limit my activities to watching and listening to other people rather than dancing around on my own. Here’s what I’ve come up with during the past three months:

    The world needs more compassion and empathy. For those of you without a dictionary:

    • Compassion is being concerned about how other people suffer and experience difficult times.
    • Empathy is being able to put yourself in someone else’s shoes.

    I’ll use myself as an example because, like most people, I’m my favorite person and my thoughts and feelings focus primarily on myself. I am:

    • A woman
      • Short
      • The firstborn of 4 siblings
      • Brown-haired
      • A mother

    Because of inherent traits I have no control over, I do not know what it feels like to be male, 6’ 7” tall, an only child, blonde, or childless. I will never know what it feels like to have a penis instead of a vagina, be able to reach the boxes on the top shelf in the kitchen without a stool, have all my parents’ attention every day, be the butt of stupid blonde jokes, or to not be blessed with the joys and pains of childbirth.

    I will never know what these things feel like. I am not responsible for this deficiency in knowledge. It is a fact of nature. My traits are immutable. I have no control over them. However, I can be concerned for men and how they suffer. I can imagine what it must feel like to be a 6-foot-tall 13-year-old girl who towers over her classmates.

    You can draw up a similar list of things that describe you, traits and characteristics you were born with or experiences that can never be reversed.

    My list will be different from yours. But my list is no more or less important than yours is. My traits and feelings will be different from yours. And my traits and feelings are no more or less important than yours are, either. They’re just different.

    This world contains billions of people, each of whom is different from everyone else. Do those differences prevent us from sharing traits and feelings? No! Many other people in the world are also short women who are mothers, women who have younger siblings and have brown hair. Regardless of whether you or anyone else shares these traits with me, every single one of us has been the victim of prejudice, bias, scorn, and mistreatment.

    Nasty stuff happens. To everyone.

    I believe we need to focus on the similarities rather than the differences. And when we can’t focus on a difference–when it’s too large, too scary, or too nasty to be surmounted–we need to practice compassion and empathy.

    This doesn’t mean we have to accept certain behavior, or forgive it, or forego the pursuit of justice. It means we need to be concerned for other people. No, we don’t have to embrace them and take them into our homes. But it does mean we should listen to them and respect their basic, human rights.

    None of us wants to be controlled. Not by our government or other people. None of us should be controlled–by anyone.

    Living by rules society has agreed to adopt is not being controlled. Being forced to live by rules a small segment of society insists on adopting is being controlled.

    Why do some of us believe we have the right to control others, even when the majority of society does not agree with us? Because we don’t have compassion for others. We’re so focused on our own perspectives and pain we’re unable to step into the shoes of other people and imagine what it must be like to be them.

    I think it’s time for us to start imagining more.

  • Legal Liability and the Pandemic

    Legal Liability and the Pandemic

    People are talking about lawsuits these days, even more fervently than usual. Why? Because the big question is: What will happen if a person claims he or she contracted COVID-19 at a restaurant, or store, or at work … and then sues the business owner? Will the business’ insurance policy pay the claim?

    At the moment, it’s impossible to answer that question with any certainty because we have no precedent to follow. In other words, we’re in uncharted waters.

    One of the first things to remember about insurance claims (with or without associated lawsuits being filed) is that liability insurance only pays if the insured was legally liable for causing bodily injury or property damage. And legal liability can only be determined by the courts.

    It’s true that many insurance companies settle claims without lawsuits being filed or trials having to be undertaken. And that’s because the facts associated with the claim are so clear cut the insurance company is confident that if the matter went to trial, their policyholder would be deemed negligent and, therefore, legally liable.

    Nothing about COVID-19 is especially clear right now. Therefore, how can we determine whether an individual or business exercised due diligence in preventing its spread?

    My best guess is that if every business follows federal, state, and local guidelines about social distancing and preventing the spread of coronavirus, proving it was negligent is going to be very difficult. However, many believe some guidelines are not feasible, or reasonable. What then?

    Only time will be able to answer these questions. However, I do talk more about this topic on Episode 8 of my podcast, so take a listen here.

  • Writer’s Voice Guest: Connie Johnson Hambley

    Writer’s Voice Guest: Connie Johnson Hambley

    Connie Johnson Hambley is the author of tense, twisting thrillers with a strong moral code. She visited with me earlier this week on The Writer’s Voice podcast to discuss writing and the community of writers.

    Connie currently serves as the president of Sisters in Crime New England and two her award-winning books, which are part of The Jessica Trilogy, won the Best English Fiction literary award at the EQUUS International Film Festival in NYC.

    You can listen to Connie’s appearance on my podcast here, or watch the YouTube video of that conversation here.

  • 9 Steps to Achieving Success

    9 Steps to Achieving Success

    You can ask 10 different people what “success” is and you’ll get 10 different answers. However, most people agree about how you arrive at success, the destination, regardless of what your definition of the term is.

    In my 40+ years working in the insurance industry, I’ve made my share of mistakes and learned my share of lessons. I’ve been mentored by some wonderful people and watch a boatload of people succeed. I’ve seen people fail to achieve their desired outcomes, as well.

    Eleven years ago, I made a list of what I believed to be the required elements of success. That list included:

    • Attitude
    • Research
    • Resources
    • Essential knowledge, based on your goal(s)
    • Relationship
    • Organization
    • Time management
    • Money
    • Paying attention to other people

    Some people will tell you luck plays a role in success. And maybe they’re right. But I tend to believe my father’s take on that perspective:

    Why is it that successful people seem to have a lot of good luck? Successful people make their own luck by putting themselves in so many good situations good luck seems to follow them. Ergo: the harder you work, the luckier you are.

    Donald F. McHenry

    I believe a person’s mental attitude and relationships are the two most important elements of success. But I have an opinion about all 9 of those elements.

    The nature of your job, occupation, or profession doesn’t matter. Your tenure at what you do doesn’t matter either–whether you’re a newbie or an expert. What matters is that you can take these 9 components of success and apply them to your job, occupation, profession, or task and accomplish your goals.

    Launching a marketing campaign? They apply to you. Starting a new business. Ditto. The same holds true if you just want a fresh perspective on what you’ve known all along.

    I discuss these 9 elements of success in my book, Taking the Mystery out of Business. The book is available right now on Amazon in both eBook and paperback.

    What do YOU view as the fundamentals to success?

  • Writer’s Voice Guest: Sarah Smith

    Sarah Smith joined me on the first episode of my podcast, The Writer’s Voice. Take a listen!

    https://episodes.castos.com/5e6ccb9ab4cf97-55025247/Sarah-Smith-mp3-MR.mp3

    Her latest book is Crimes and Survivors; you can learn more about it on her website at www.sarahsmith.com.